It has been over 10 months since Honda Cars Philippines Inc (HCPI) announced a voluntary recall last December for affected Honda vehicles to repair the airbag inflator of certain models manufactured from 2001 to 2015. To date, however, only 50% of the affected vehicles have been successfully recalled and repaired, despite the concerted effort between HCPI and its dealerships to reach out to customers through numerous mails, text messages, phone calls, and through broadcast, print and online announcements.
HCPI cannot stress enough the importance of having both driver and passenger side airbag inflators to be replaced in the affected models the soonest possible. In fact, HCPI has offered this service free of charge at its dealerships nationwide, and it only takes an hour to complete
How important is this procedure? It was discovered that during deployment of airbags in frontal collisions, fragments of the inflator (the device responsible for the rapid inflation of the airbag) shoots out in different directions, posing the possibility of hitting the car occupants. In some cases in other countries, this occurrence has resulted in death.
Customers can easily check if their vehicle is affected by visiting hondaphil.com/services/vin-search and simply typing in their car’s Vehicle Identification Number or VIN. The VIN is a 17-digit number that can be found on the vehicle registration or from the warranty booklet. Customers may also call Honda hotline numbers at 1-800-1000-HONDA (46632) or (02) 857-7240 between 8 a. m. to 5 p.m. from Monday to Friday, or through e-mail email@example.com.
The Airbag Recall campaign is an unprecedented challenge that is facing not only Honda but the whole automotive industry worldwide. While Takata supplies the affected inflator part to various car manufacturers globally, Honda is actively spearheading the campaign to ensure that its customers are protected from possible harm from the defective part.
Call your nearest Honda Cars dealer for details, or to set an appointment.